Shipping

ALL packages are shipped via UPS
  • Tracking numbers are sent via email AFTER order has been processed
  • Processing time 2 - 3 BUSINESS days
  • Domestic shipping 2-5 BUSINESS days
  • International shipping 7 -10 BUSINESS days

divineRootz is NOT responsible for UPS errors such as delayed packages. If customer provided the wrong shipping address during checkout, we are NOT responsible for incorrect deliveries. If your tracking information states that your package was delivered and you have not received a package from UPS, please contact your nearest UPS store and file a claim. UPS will assist with a refund for the package has full insurance.